Strategies for dealing with stakeholders who are hostile to design.

Have you ever worked with one of those people who are simply hostile to design? They make sweeping statements about design wasting time. They claim, without proof, that everyone agrees with them.  You’ve probably met an anti-design crusader. If they are a spectator it’s an annoyance, but what if they are an important stakeholder? Maybe […]

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Design Words I’ll never say again

When George Bernard Shaw wrote “The single biggest problem in communication is the illusion that it has taken place” he could have been talking to anyone working in UX or design. Communicating goals and ideas to a diverse team is hard. We communicate across the fields of development, security, management, marketing, design and UX, the […]

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