Hijacked UX!

Is your company using UX to offload their discomfort with ambiguity? I recently stumbled across an article about Dark Matter with this absolute gem of an opener: “In our search for cosmic signals of dark matter, we could be likened to drunkards looking for lost keys beneath lampposts, where the light shines the brightest…. What […]

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3 Ways UX And Design Shape Innovation Strategy

Innovation is on our minds these days, every company wants to generate great ideas and capitalize on them. A successful innovation strategy, though, is a complex endeavor involving the entire organization. Here I want to focus on three ways that User Experience and Design can help minimize risk and reap big rewards in your innovation […]

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Strategies for dealing with stakeholders who are hostile to design.

Have you ever worked with one of those people who are simply hostile to design? They make sweeping statements about design wasting time. They claim, without proof, that everyone agrees with them.  You’ve probably met an anti-design crusader. If they are a spectator it’s an annoyance, but what if they are an important stakeholder? Maybe […]

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No Handoff: close the gap between product and engineering

While agile broke down barriers between development processes and business goals, the handoff between Product and Engineering teams still persists. Ahh… Project handoff. That universally hated period of inefficiency and frustration, throwing your work over the fence hoping there is someone on the other side to catch it. Imagine a project where teams work together […]

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