Design Words I’ll never say again

When George Bernard Shaw wrote “The single biggest problem in communication is the illusion that it has taken place” he could have been talking to anyone working in UX or design. Communicating goals and ideas to a diverse team is hard. We communicate across the fields of development, security, management, marketing, design and UX, the […]

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The false promise of the Design Sprint

The existence of the design sprint is interesting because it directly speaks to the challenges we face integrating design into our teams and projects. Much has been written about whether the design sprint is a true sprint (nope, but who cares [1]) but less has been said about why they exist in the first place, […]

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Sketching with code: the prototype primer

Prototyping is at the heart of No Handoff. Following is a quick primer on how a prototype sets the stage for eliminating unnecessary handoff. Not everyone can understand a technical spec sheet or can translate a vision statement into actionable items; everyone understands a website. Prototyping from the earliest stages of a project makes communication […]

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Dual-track agile is a game-changer for designers

As a UX manager I have found one of the stickiest challenges I face is fully integrating design and development teams. The pace of each discipline is different, so is their vocabulary, the information that drives their work, and their intermediate goals. I developed the no-handoff agile method to address these challenges, and one of […]

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No Handoff: close the gap between product and engineering

While agile broke down barriers between development processes and business goals, the handoff between Product and Engineering teams still persists. Ahh… Project handoff. That universally hated period of inefficiency and frustration, throwing your work over the fence hoping there is someone on the other side to catch it. Imagine a project where teams work together […]

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